Student Withdrawals and Refunds Policy
Students will receive a full refund if Te Whare Wānanga o Awanuiārangi cancels a course.
If you withdraw (i.e. stop attending class) from any Te Whare Wānanga o Awanuiārangi programme or course, you must notify us in writing.
A full refund of tuition fees will only apply if the withdrawal date occurred before 10% of the course duration has elapsed. The date of withdrawal is the date that Te Whare Wānanga o Awanuiārangi receives written notification of the withdrawal. You will not be entitled to a refund once 10% of the duration of the programme has passed
Note the following:
- In order to action a refund, students must complete and sign a withdrawal form and return it to Te Whare Wānanga o Awanuiārangi.
- All refunds must be applied for within three months of the last recorded day of attendance of the course, or, where there has been no attendance, within three months from the start of the first day of the programme/course. Refunds outside this period will not be considered
- If a student’s fees have been paid by a recognised third party (including student loan), any refund will be paid back to the third party unless the student produces written authority from the third party authorising the payment direct.
The regulations on refunds may only be varied in exceptional circumstances that are beyond the control of the student (such as medical or compassionate circumstances). Only the Approval Committee has authority to vary criteria in special cases but variations will only be considered on written recommendation of the Head of School. For a compassionate withdrawal to be considered, the applicant will need to provide evidence of exceptional circumstances that are beyond the control of the student.
Students receiving a student loan or allowance and withdrawing from courses must immediately contact StudyLink.