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New Zealand Certificate in Tourism Māori (Level 3)

New Zealand Certificate in Tourism Māori (Level 3)

Level of Study: 

This is an entry-level programme for people wishing to pursue a career in tourism, especially in Indigenous Tourism in New Zealand. Students will gain:

  • An introduction to understanding and applying manaakitanga within a tourism Māori environment through tikanga, kawa, pūrākau, pakiwaitara, customer service and office administration;
  • The roles and responsibilities pertaining to kaitiakitanga in relation to te ao Māori for varying tourism Māori contexts. Tauira will gain an understanding of the history and structure of tourism within Aotearoa and the significance of kaitiakitanga and gain an appreciation for other people's cultures;
  • Knowledge and understanding of Rangatiratanga to te ao Māori and how this is transferred to tourism Māori contexts. Tauira will learn about relevant pakiwaitara, pūrākau and significant sites and the importance of who and how these are communicated whilst maintaining rangatiratanga for a tourism Māori context.
  • Understand and apply whanaungatanga within a tourism Māori environment through applying correct pronunciation of Māori words, identified places and sites; develop both an understanding of and ability to deliver a pepeha, short mihimihi, poroporoaki and karakia for both a learning and tourism Māori context.
20 Weeks
Tāmaki Makaurau
Start Date: 
Finish Date: 
Applications Close: 
Delivery Mode:
Mixed Mode
Total Fee for 2018:

N.B. For more information regarding fees, please see our fees page.


Entry is open to applicants who meet the following requirements:

Minimum Age: 
16 years
Minimum Qualification/s: 

Open Entry

Additional Qualifications:

In addition to meeting the entry requirements, applicants must meet the required criteria to take up the following delivery options:

  • Delivery Option 1:  No special criteria

  • Delivery Option 2: Online & Noho marae (5 noho)
    Applicants wanting to enrol into this delivery option, must have access to a digital device and internet sufficient for lessons and programme requirements.

  • Delivery Option 3: Online & Noho marae (2 noho).
    Applicants wanting to enrol into this delivery option, must be engaged in the Tourism Māori industry or Tourism industry

Applicants for whom English is not their first language:

Meet the English Proficiency Outcomes as stated below in accordance with the NZQF Programme Approval and Accreditation Rules 2013 if ones first language is not English or who come from a country where the language of instruction is not English and are enrolling as a permanent resident.

  • English Proficiency Outcomes    Certificate at level 3   
  • IELTS test    Academic score of 5 with no band score lower than 5   
  • TOEFL Paper-based test (pBT)    Score of 500 (with an essay score of 4 TWE)   
  • TOEFL Internet-based test (iBT)    Score of 35 (with a writing score of 20)   
  • University of Cambridge ESOL examinations FCE with a pass at Grade C or CAE with a score of 47   
  • NZCEL    Level 3 with the Academic endorsement   
  • Pearson Test of English (Academic) PToE (Academic) score of 36  
  • City & Guilds IESOL B1 Achiever with a score of 43    

It is expected that:

  • Applicants will need to have a sufficient level of digital literacy to fulfill the requirements of the programme.
  • Applicants must be willing to attend organised field trips.
Further Study:

Graduates who complete this qualification may undertake further study towards:

  • New Zealand Certificate in Tourism Māori (Level 4) [Ref:2338]
  • New Zealand Certificate in Tour Guiding (Level 4) [Ref:2203]
  • New Zealand Certificate in Tourism (Level 4) [Ref:2202]
  • New Zealand Certificate in Tourism Conventions and Incentives (Level 4) [Ref:2208]
Course Code: TOUR31
Course Type: Core
Course Title: Manaakitanga - An introduction to Tourism Māori (Hospitality & Hosting)

Students will learn about tikanga and manaakitanga and their application in the tourism field, how these relate to the atua Māori.  Students will also learn about kawa and powhiri processes.

Course Code: TOUR32
Course Type: Core
Course Title: Kaitiakitanga - An introduction to Guardianship of ngā Taonga Māori

Students will learn to use appropriate, basic expressions of kaitiakitanga in relation to people, places and events in a tourism Māori context.

Students will also gain knowledge of the current national Tourism New Zealand structure in relation to New Zealand Māori Tourism is demonstrated.

Course Code: TOUR33
Course Type: Core
Course Title: Rangatiratanga - Tourism Māori and leadership

Students will learn to tell iwi, hapu and whanau stories (pakiwaitara and purakau) to visitors that reflect rangatiratanga and which pertain to natural and significant sites of an iwi, hapū and/or whānau origin.

Course Code: TOUR34
Course Type: Core
Course Title: Whanaungatanga - Tourism Māori relationships and communication

Students will learn toutilise appropriate and basic mihimihi, korero, poroporoaki, and karakia during a tourism Māori event.